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This is the concept with products like Circle. I would also like to see a time limit for certain devices. Then I could “unpause” them before they are actually connected. I would really like to see all devices that have an IP address assigned to them in my device list. The Nighthawk app is ok, but it doesn’t have a refresh for when my kids are turning on theirs devices to be “unpaused”, so I still use the Genie app. I have been using the Netgear Genie app for a couple of years. I’d expect to be able to use an app that acts like the $400 was well spent. Netgear’s reputation keeps taking major hits because the lack of user friendly apps and trying to cash out on features that every other company gives for free. You shouldn’t have to pay a premium for parental controls. Netgear products aren’t cheap and you shouldn’t need five apps to do something basic. the circle app is among the worse apps you have. Yea I’m sure Netgear will say, get the circle app. I’d love to be able to edit the devices themselves on the app. I’d love to see this app to give more control since the admin is the one who uses the app. It’s much better to be able to set time periods on a guest WiFi than it is to disable each device and have to look at the time constantly. The XR500 doesn’t have parental controls at all, even though the advertisement says it does. I have my kids on the guest WiFi since my Netgear booster isn’t supported for the XR500. Next, I do like that there are preset times to allow guest WiFi but it either needs to let you input the time manually or it should have a drop down menu like every other Netgear app has that you can select time increments of 15-30 minutes. If you don’t use a nighthawk booster, ALL devices won’t show on the device list, not just what’s on the booster. This app should support all Netgear WiFi boosters. So, the app does work thankfully but I have some qualms with it. If the NetGear team is forced to correct the problem, it will work again for those of you that are affected.
#Netgear genie router not found download
For those of you who need remote access to your router in the meantime, download the “Laucher” app (tile looks like a bottle rocket with a red background tile) and use it to access your GUI. Only customer complaints in high numbers will compel them to take action. I may have gotten the message to the development team but we need more people to report the problem to NetGear!! Remember, the Apple App Store just posts reviews, they don’t fix stuff. Remember, due to language and cultural differences on the phone with support, there is about a 1 to 3 ratio of customer agents who “get it” and will take some sort of action right away. I have about 10 cases pending with NetGear regarding no access control and now device manager issues for the AX5400 RAX50 router model. Some of you are having problems and some not. This App worked wonderful before the latest Firmware updates on the router. Below I wrote this review about a year ago. Negear did fix my Nighthawk iOS App problem.
#Netgear genie router not found install
Install it today!įor more information about your router, visit New features are consistently being added.
#Netgear genie router not found upgrade
The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app.
#Netgear genie router not found update
Easily pause WiFi, update firmware, and more!
Traffic Meter – Monitor internet usage over time. Guest WiFi – Set up a secure and separate WiFi network for guests. Speed Test – See if you’re getting the internet broadband speeds you’re paying for. Armor Security – Advanced cybersecurity on your network to protect all devices from online threats. Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR. Anywhere Access – Monitor and control your home WiFi from anywhere. The Nighthawk app gives you convenient access to your router’s features:
Access your router’s features and manage your network from anywhere after quickly setting up your WiFi in just a few steps. Do more with your WiFi using the NETGEAR Nighthawk app.
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